Terms & Conditions
Last Updated: [1/29/2025]
Welcome to Snappy Meals. By accessing or using our website ([https://snappymeals.co.za/), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website.
1. General Terms
1.1 These Terms & Conditions govern your use of our website and the purchase of our frozen food products. 1.2 We reserve the right to modify these terms at any time. Continued use of our website constitutes acceptance of the updated terms. 1.3 You must be at least 18 years old to make a purchase on our website.
2. Products & Orders
2.1 All products are subject to availability. We reserve the right to limit or cancel quantities at our discretion. 2.2 Prices are subject to change without notice. The price applicable is the one displayed at the time of purchase. 2.3 Orders are only confirmed upon receipt of full payment. 2.4 We reserve the right to refuse any order for any reason, including suspected fraudulent activity.
3. Payments
3.1 We accept various payment methods, including credit/debit cards, EFT, and online payment gateways. 3.2 All payments must be completed before an order is processed and dispatched. 3.3 In case of payment failure, we will not be liable for any delays in order processing.
4. Shipping & Delivery
4.1 We deliver to select locations. Delivery times and fees vary based on your location. 4.2 Estimated delivery times are provided as guidelines and are not guaranteed. 4.3 Customers must provide accurate shipping information. We are not responsible for delays or lost shipments due to incorrect details. 4.4 Upon delivery, customers must inspect their order. If an issue is found, contact us within 24 hours.
5. Returns & Refunds
5.1 Due to the perishable nature of our products, we do not accept returns. 5.2 Refunds or replacements may be issued only if products are received in a damaged or unsatisfactory condition. Proof of issue (photos) must be provided within 24 hours of delivery. 5.3 Refunds will be processed using the original payment method and may take up to [X] business days.
6. Product Handling & Storage
6.1 Customers are responsible for proper storage of frozen food items upon delivery. 6.2 We are not liable for any product spoilage due to improper handling or storage after delivery.
7. User Accounts & Security
7.1 You may be required to create an account to make purchases. You are responsible for keeping your login details confidential. 7.2 We are not liable for unauthorized access to your account due to your negligence.
8. Intellectual Property
8.1 All content on this website, including text, images, and logos, is our property and may not be used without permission.
9. Limitation of Liability
9.1 We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. 9.2 Our liability is limited to the total amount paid by you for the purchased products.
10. Governing Law
10.1 These Terms & Conditions are governed by the laws of [Your Country/Region]. Any disputes shall be resolved in the courts of [Your Jurisdiction].
11. Contact Information
For any inquiries regarding these Terms & Conditions, please contact us at:
- Email: info@snappymeals.co.za
- Phone: 082 900 1103
- Address: Morkel str 17, Middelburg, 1055